Action Map

ARC Modus Dashboard Course

Business Goal

Use the dashboard as a leadership decision-support tool.

Help corporate leaders use the executive dashboard as a structured review and decision-support tool for operational health, readiness, approvals, escalation, and accountability.

Performance Goal

Move from visible status to documented executive action.

Navigate the executive portal, interpret dashboard indicators, open the right executive tools, and document decisions with clear ownership, timelines, and follow-up.

Instructional Strategy · Three Steps

One repeatable decision process across the experience

Review the dashboard

Read visible status, readiness, alerts, trends, and the leadership question in front of you.

Route the issue

Open the supporting executive document that matches the visible issue before acting.

Decide and document

Choose the executive response, assign ownership and timing when required, and record the determination.

Supporting Learner Actions

Five observable executive behaviors

The map connects the course goal to what learners actually practice and the evidence that demonstrates successful dashboard-based leadership review.

	Learner Action	Performance Context	Practice in Course	Evidence of Success
01	Identify what needs review	Executive attention is not always obvious from the dashboard alone.	Review the dashboard home screen, focus areas, readiness indicators, and priority alerts to identify which items need executive review.	Correctly distinguishes routine information from issues requiring leadership review.
02	Interpret dashboard indicators	A visible percentage or alert label does not explain the full operating condition.	Interpret the operational health score, department readiness, priority alerts, readiness status areas, and reporting trends.	Explains when performance is stable, needs attention, is at risk, or reflects a recurring pattern requiring executive response.
03	Open the correct executive tool	The dashboard provides visibility, but the supporting document contains the information needed to make and record the executive determination.	Select the correct tool for the situation: Risk Escalation Review (FORM-301), Department Readiness Review (REV-302), Monthly Operations Summary (SUM-303), or Decision & Budget Approval (APR-304).	Routes the issue to the appropriate executive document before making a decision.
04	Determine the Appropriate Executive Response	Alerts are leadership prompts, not staff task assignments. Executives must act at the correct level and avoid taking over daily task management.	Determine whether the situation calls for acknowledgment, tracked open items, escalation, approval, deferral, decline, or manager follow-up, then apply the review-route-decide flow in the executive scenario.	Selects an appropriate executive-level response and maintains the boundary between leadership decisions and task-level management.
05	Document the decision	An executive decision is incomplete when the determination, ownership, timing, or follow-up is missing.	Record the executive determination, named owner, target date or timeline, relevant impact, and next step in the appropriate supporting document.	Documents a clear determination with ownership and follow-up so the decision can be verified in later review.

Course Alignment

These behaviors are carried through the dashboard orientation and tool walkthroughs, the applied executive scenario, and the seven-question knowledge check. The knowledge check confirms dashboard purpose, tool selection, and executive decision behavior.