Action Map

Responsible AI Use at Work

Business Goal

Enable productive and responsible use of generative AI at work.

Help workplace professionals use generative AI to work more efficiently while reducing risk related to privacy, accuracy, and accountability.

Performance Goal

Apply responsible AI practices in everyday work tasks.

Recognize appropriate uses, protect sensitive information, verify AI output, and maintain human judgment and accountability.

Instructional Strategy · Four Steps

A simple, repeatable strategy for responsible AI use at work.

Recognize Everyday AI Use

Identify appropriate routine uses such as summarizing information, drafting emails, and generating ideas.

Pause for Policy Moments

Stop before sharing information that may be sensitive, personal, client related, or internal.

Verify Before Using

Review AI generated information for accuracy, relevance, and needed corrections.

Keep Accountability Human

Use AI as support while keeping judgment, context, and final decisions with the person doing the work.

Supporting Learner Actions

Five observable workplace behaviors

These behaviors connect the performance goal to what learners practice in the video and the evidence that demonstrates success.

	Learner Action	Performance Context	Practice (in Video)	Evidence of Success
01	Use AI for appropriate tasks	Everyday work activities such as summarizing information, drafting emails, and generating ideas.	Select suitable prompts for routine, low-risk tasks.	Chooses AI for appropriate tasks that support productivity.
02	Protect sensitive information	Work with internal, client, or personal information that should not be shared in public AI tools.	Pause and avoid entering sensitive or restricted information.	Keeps private, confidential, and internal details out of public AI tools.
03	Verify AI output	AI may generate incorrect, incomplete, or biased information.	Review, fact check, and make necessary corrections before using the output.	Identifies and corrects inaccurate or misleading information.
04	Apply human judgment	AI output may lack context or organizational understanding.	Consider the situation, audience, and potential impact before using AI output.	Uses professional judgment instead of treating AI output as the final decision.
05	Take accountability	Final work product reflects the user, not the AI tool.	Own the final output, review for accuracy, and ensure it aligns with standards.	Assumes responsibility for the final work and its impact.

Microlearning Alignment

These behaviors are reinforced through a single workplace scenario in the one minute video, supported by clear visual cues and a consistent character to help learners recognize and apply responsible AI practices in their own work.